It was show time this October in Orlando for the 2014 BMC Engage Global User Conference
We were present at the event both as sponsors and as speakers, learning about and building upon the renewed and refreshed BMC value proposition (our partners introduced officially their new brand identity and logo), showcasing some of our success cases and strengthening relationships and developing a vision of the future with and among our customers.
Capacity Management took the spotlight in 4 customer-centered sessions. During each of them, Moviri’s role was highlighted, confirming our leading role as partner-of-choice in BMC’s Performance and Availability Ecosystem. Citrix, HCSC and Sanofi explained how they make sure to fulfill critical business initiatives with our help, while Northern Trust identified the supported integration with SCOM – provided by Moviri – as one of the key driver in the decision to adopt TrueSight Capacity Optimization.
Chris Wimer, Sanofi Global Capacity Manager, and I talked about how Capacity Management supported the ambitious IT Transformation program of consolidation, harmonization and automation in line with Sanofi’s renewed business strategy.
The key takeaways for the audience:
Troy Hall, Citrix Senior Business Analyst, and Moviri’s Renato Bonomini took the lead sharing best practices and recommendations on how to set up an effective Accounting and Chargeback (ACB) process with TrueSight Capacity Optimization.
One of Renato’s quotes stood out: “Not all servers were created equal”. With that he referred to the business value of performing ACB and achieve improved cost visibility, making sure to have a fair allocation and showback of costs and resources.
As Renato explained, any ACB process is made up by 3 components:
Troy outlined the most important positive outcomes in adopting ACB:
Rick focused on the need to drive competitive advantage via efficiencies and cost-effectiveness through IT optimization, simplification, and agile infrastructure & applications, closing his remarks with some figures about the results.
Ben delighted the audience with some real-life success tips. The concept of “useful, consistent lie” resonated in particular with the audience, as Ben’s way to explain that it’s wrong to expect to earn value from ACB only when perfect cost models are in place. The iterative-V approach – accept inaccuracy, but be more consistent and useful after each iteration – is the most sensible choice.
End even if we did not have the chance to present together, Ben took his time to give Moviri some credit and depict his experience working with us. Here’s a couple of quotes:
If smart were sexy, and it is, the Moviri guys would be super models. […] The best capacity results come from Moviri, BMC, then Moviri, Moviri, Moviri, Moviri.
Ben Davies, Senior IT Business Consultant at HCSC
Engage has not only been about conference sessions, but also and more importantly, about welcoming IT professionals at our booth, discussing about Performance & Availability and presenting our solutions, some of which we announced and premiered at Engage. The hottest topics have been:
Let me recall the seed of an idea I started this post with: the Digitalization Era and Disruptive Technologies. Well, we believe Hadoop can play a relevant role in the emerging market of Big Data. Of course as a source of data; but especially for capacity managers also as a service that needs to be planned, optimized and aligned to real business demands.
We’ve seen a few proposals of Hadoop capacity analysis best practices being published on the web during the last few months, and our feeling has frankly been that “this is not quite enough… we could do way better” – again, quite: we also had outstanding conversations!
Engage gave us the chance to announce our intent to take it to the next level. To us, a capacity analysis has always meant more than reporting on “how much CPU I’m using and how the trend looks like”. How about dependencies and correlations? How about achieving an understanding of the true causes of resource consumption? How about being effective in identifying both hardware and software bottlenecks using a holistic approach? How about proactively planning based on actual demand information, rather than trending data?
It surely sound ambitious: that’s why we’ve been so excited in hearing so much good feedback on what we’ve shown, and we’re thrilled that many customers have agreed to help us moving forward by working together on a trial version of the final product, to test and refine our intuitions and use-case design on the field.
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