Moviri blog

Moviri Reparto Corse


Hub On Wheels is a tradition for Boston. It is bicycle race through the city’s neighborhoods that helps raise money for local schools.

You can choose to ride in either the 10-mile family-friendly course or the full 40-mile course along the Emerald Necklace around the city.  Both routes will feature a car-free Storrow Drive!


This will be a great chance for “Moviri Reparto Corse” to ride along the Charles River with no cars getting in the way, explore the shoreline and the historic neighborhoods that populate the City. On Sunday September 18th Fabio, Brendon and Andrea will make some noise along the 40-mile long route while they keep Moviri flag flying.

Let’s cheer for them!!!

Moviri Managed TSCO: a success story

Imagine that your company is running one of the most important e-Commerce platforms in the world. Now imagine that your responsibility is to ensure that this platform performs perfectly, even when passing through marketing campaigns, critical business events and new code releases. Talk about challenging scenarios!

When one of the most important companies in the US market found themselves in this position, they selected BMC TrueSight Capacity Optimization (TSCO) to support the Capacity Management process for their e-Commerce platform. For this critical business decision, they partnered with Moviri, a company with more than 15 years of expertise on Capacity Management with TSCO and over a hundred successful projects all over the world.

The ingredients that sealed the partnership with Moviri? The joint initial implementation in Fall 2013 and the succesful experience with the “Silver level Moviri Managed TSCO” program.

The Moviri Managed TSCO service is designed to create more and more value around Capacity Management, focusing on:

  • Flexibility: to cope with unpredictable types and amounts of capacity-related work over time
  • Efficiency: to ensure results are achieved in a timely manner
  • Cost effectiveness: to engage professional services on-demand

Over the last two years, these goals have been translated in measured KPIs adorning the successful collaboration:

Success Story_mov

  • Every year, the Capacity Management process has been extended to new Business Units, remarking the success of the initiative. To support this growth, the TSCO infrastructure has been aligned to manage 15x the number of servers scoped-in the initial implementation
  • The daily monitoring activities resulted in a more reliable infrastructure, reducing the days where the Capacity Team cannot support the process (from ~90% of availability in the first two months of engagement to ~99% of availability over the last year)
  • 30+ data flow reconfigurations have been managed, executing historical recovery of data gaps by the end of the same day
  • On-demand data collections have been executed during Business Critical events, importing low resolution data and ensuring data collection and data quality

Long story short? Moviri takes care of your BMC TrueSight Capacity Optimization, runs and extends it, letting the Capacity Management Team focus on the process instead of the technology behind the scene.

Learn More

Digital Performance is a blink away from your business

Dynatrace Perform Day

Last June Moviri had the privilege to sponsor the 2016 Dynatrace Perform Day.

The event, held in Rome and Milan, was all focused on how Dynatrace’s customers achieved in getting the most out of their digital performance and improve the End User Experience. Why user experience is so important from a digital performance perspective? Take a look at this infographic:


Digital Performance Management


The Application Performance Monitoring (APM) is no longer the answer to present-day challenges: the idea of application monitoring is fading out before the Digital Performance Management (DPM); the focus now moves from the application to the End User Experience, considering that even a poor infrastructure performance may cause a big loss in revenue. With DPM you can prevent it!

At Dynatrace Perform Day we had the chance to share our approach to Digital Performance: Stefano Doni, Performance and Capacity expert at Moviri, took on stage his knowledge on Java performance analysis.

Moviri at Perform Day in MilanDoni_Perform Day_Rome_1

Imagine you have to plan your marketing campaign for the Black Friday, how efficient are your Java applications? Do you know that some hidden bottlenecks might limit your application scalability? What would be the impact on your business? Poor End User Experience and unhappy customers will be the main outcome.

We presented innovative KPIs, not available in current monitoring tools that is the key to make accurate performance prediction.


Watch  the video [ITA Version]

Business and performance have a deep bond, if you are not going to take care of this relationship, some else is going to.

We are the optimization experts. We make your applications run faster, use less resources and meet business demand.

Learn More


More on Dynatrace? Start with 30-day free Dynatrace App Mon & UEM

2016 CMG Italia Annual Conference Recap

CMG ItaliaIt’s been a real pleasure to attend to 2016 CMG Italia Annual Conference, organized as a two-days event, held in Rome and Milan on 24th – 25th of May.

The Computer Measurement Group is a not-for-profit, worldwide organization of IT professionals committed to sharing information and best practices focused on ensuring the efficiency and scalability of IT service delivery to the enterprise through measurement, quantitative analysis and forecasting.

What was the event all about?

Near real-time performance & capacity information is getting more and more consideration within enterprise IT departments. Continuos delivery of new applications’ features is introducing a new challenge for IT managers: new releases may cause excessive resources’ usage or degraded performance, without having any benefits for the business. Considering the complexity of today’s IT environments, such anomalies can easily go unnoticed, until you have to pay your bills.

Sessions’ Highlights

Roberto Gioi, Head of Capacity Management at Monte dei Paschi di Siena, presented an interesting approach to release management control. His team developed a solution that integrates with the release management process and helps detecting resource usage anomalies of newly released applications; once a capacity incident is identified, the team is able to send a notification to the application’s owner and possibly add an optimization suggestion.

David Furnari, Manager at Moviri, addressed the problem with Mainframe resources: reducing their utilization could lead to large savings. David presented a near real-time monitoring dashboard that uses workload characterization to show how a business service is consuming MIPS and whether a load increase is related to business volumes increase or preformance degradation. Mainframe’s resource monitoring is still perceived as a topic that pertains to technicians only: instead, the information you collect is valuable for managers too, if you can connect technical metrics with business service labels.

Stefano Doni, Performance & Capacity evangelist at Moviri, brought on stage for the first time in Italy his paper on Java application memory that granted him the Best Paper Award at the 2015 CMG International. This study, through actionable methodologies, enables you to highlight the hidden bottlenecks of many Java applications, detect poor memory usage patterns and anticipate memory leaks.

Other interesting sessions were held by EPV Technologies (event organizer) about new technologies, like Simultaneous Multi-Threading, which represents a revolution in the Mainframe world and adds complexity for special engines (zIIP) capacity planning that are not related with the MIPS bill.

Interested in these topics? Talk to our Experts!

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Sanofi works with Moviri for Capacity Management

The relationship between Sanofi Aventis Group and Moviri dates back to 2014 when Moviri first engaged with the leading multinational pharmaceutical company to implement BMC’s Truesight Capacity Optimization solution. Sanofi was tasked with the ambitious goal of setting up the foundation of a world-class capacity management process. As the solution was implemented, Sanofi also decided to take advantage of Moviri’s Managed Service offering to support BMC’s TrueSight Capacity Optimization Solution on a daily basis.

At BMC Engage 2014 in Orlando, Sanofi and Moviri held a joint presentation to discuss how they effectively managed growth within Sanofi and continuously aligned IT to business demands.

You can find the recorded presentation here:

The partnership between Sanofi and Moviri continues to grow stronger as Moviri has become a key partner and a trusted advisor for Sanofi’s global challenges. Each customer relationship is personal to Moviri and we strive to treat our customer’s needs as if they were our own.

Chris Wimer, Global Capacity Manager at Sanofi, has written a recommendation letter to endorse a leading Moviri consultant’s services and work ethic throughout his time while working with Sanofi.

Here is an excerpt from the letter:

“I am responsible for Capacity Management within the Application Technology and Solutions (ATS) and Global Infrastructure Services (GIS) groups at Sanofi. As Global Capacity Manager, I provide services to a variety of different internal and external Customers, including administration, support, operation and extension of the BMC TrueSight Capacity Optimization (TSCO) infrastructure” […]

If you are considering engaging a strategic partner with expertise in Capacity Management processes, or you’re interested in getting the best out of your BMC TrueSight Capacity Optimization instance, I would recommend meeting with Moviri and discuss how they can help you achieve your objectives.”

Moviri is greatly appreciative of the opportunity to partner with a market leader such as Sanofi. We take tremendous pride and understand the importance of supporting Sanofi to ensure their enterprise applications are running faster, using less resources and meeting business demands, Moviri’s core mission.

Operational Intelligence with Splunk and Moviri from Splunk! Live Italy [Ita version] point of view at Splunk! Live Italy, on how three customers have gained significant business benefit from working with Moviri and Splunk to find the value in their machine data (here is the recap of the event from Splunk Blog).

L’intelligenza operativa della piattaforma Splunk


Lo sfruttamento dei big data e le analisi che se ne possono ricavare sono da tempo oggetto di riflessioni, sperimentazioni o sviluppi di nuovi progetti nelle aziende. In questa fase storica, si inizia a concretizzare un’evoluzione di questi concetti, che si sostanzia in quello di “intelligenza operativa”, in pratica una fase due della business intelligence, alla quale si abbina la capacità di costruire flussi di informazioni in tempo reale per ottenere analisi più raffinate e puntuali partendo da grandi quantità di dati grezzi.
Le aziende potenzialmente più interessate a questa evoluzione sono quelle che hanno già abbracciato (o stanno per farlo) i processi di trasformazione digitale, centrano componenti importanti della propria attività sulle informazioni e impostano il loro lavoro su metriche di business controllate con stringente regolarità in aree come i volumi di ordini o gli indicatori di soddisfazione dei clienti, ma anche le rilevazioni sugli incidenti di sicurezza o dati più tecnici.In termini di utilizzo, l’intelligenza operativa real time si sostanzia nel transaction monitoring, che consente a un’azienda di sapere cosa accade, ad esempio, sul fronte commerciale in ogni momento. Le visualizzazioni avvengono attraverso dashboard grafiche di lettura il più possibile semplice, per comprendere lo stato di un’attività in relazione agli obiettivi prefissati.
La premessa serve per riassumere ciò che, in quest’ambito, fa una realtà come Splunk, da qualche tempo presente anche in Italia e con un lotto di clienti apparentemente soddisfatti, al punto da utilizzare la piattaforma per attività anche differenti da quelle che avevano ispirato l’iniziale acquisto.Le ultime evoluzioni dell’offerta si sostanziano in Splunk Enterprise 6.4 e nella sua versione Cloud: “Obiettivo della tecnologia è la riduzione dei costi di storage dei dati storici – spiega Curzio Trezzani, Partner Account Manager South Europe di Splunk -. Il software è stato costruito per catturare, indicizzare e correlare dati in tempo reale, convogliandoli in un repository dal quale generare grafici, report, alert, dashboard o altre visualizzazioni”.
Attorno al nucleo centrale, Splunk ha sviluppato varie app, come It Service Intelligence, una soluzione di monitoraggio che offre un approccio machine-data driven per fornire una visibilità completa sulla salute operativa e i Kpi dei servizi It e infrastrutturali da tenere sotto controllo. User Behavior Analitycs (Uba), invece, aiuta le organizzazioni a individuare le minacce, note o meno note, ai sistemi informativi, utilizzando machine learning, analisi comportamentale, data science e correlazioni avanzate.

Una flessibilità verificata sul campo

Una delle prerogative della tecnologia Splunk è che le app possono essere costruite in modo abbastanza veloce dagli stessi clienti, in base alle loro esigenze. Unicredit, per esempio, ha implementato la piattaforma nel 2010 per analizzare problematiche di incidenti sui sistemi o sulla sicurezza, coinvolgendo, se necessario, anche persone esterne come gli sviluppatori: “Oggi siamo evoluti verso un vero e proprio Siem, utilizzato come soluzione principale per il monitoraggio e il troubleshooting interno – precisa Stefano Guidobaldi, ‎Ict Advanced Engineering del gruppo bancario – per coprire varie applicazioni, dall’Internet banking ai pagamenti con carte. Raccogliamo 2,5 Tb di dati al giorno da 180 fonti diverse, possiamo fare analisi più precise e abbiamo così risolto vari problemi collegati ai Pos, a report prima gestiti con Excel o ai log derivati dai contact center”.
Per Saipem, invece, il rapporto con Splunk parte qualche anno fa per gestire la problematica del log management, ma nel corso del tempo l’utilizzo della piattaforma si è esteso al controllo di vari indicatori gestionali, al monitoraggio del backup multipiattaforma, per intraprendere lo scorso anno un percorso più strutturato verso l’enterprise security: “La soluzione si adatta a differenti esigenze ed è in grado di elaborare qualunque tipologia di dati, per restituire informazioni di valore – commenta l’infrastructure architect Massimo Pessina -. Di fatto, oggi disponiamo di un unico portale di servizi per tutti gli It regional manager, con dati in tempo reale su infrastruttura, applicazioni e sicurezza. La sostituzione del precedente Cmdb proprietario e l’utilizzo anche come strumento per il software inventory sono altri effetti legati all’estrema flessibilità della piattaforma”.
Interessante anche la testimonianza di Yoox Net-à-Porter, specialista nella vendita di abbigliamento solo online, con 40 siti dove si commercializzano prodotti multimarca. Anche qui si può registrare un’evoluzione che ha portato la società da una filosofia technology-centric a una info-centric: “All’ottimizzazione dei processi legati alla sicurezza aziendale, con un’unica dashboard che li condensa tutti in modo chiaro – specifica il responsabile dell’information security Gianluca Gaiasabbiamo aggiunto la pattern recognition, che  che porta all’attenzione degli specialisti di sicurezza i dati veramente significativi, forieri di attacchi dei quali occuparsi con attenzione”.

[Note: this article was originally published in April 2016 on by Roberto Bonino]

Extraordinary Performance!

imagesHere at Moviri we are more than accustomed to talk about performance, although this time it’s all about heartbeat peaks and blood flow.

A well represented group of Movirians participated to the 1st PolimiRun, a non-competitive 10km run organized by Politecnico di Milano throughout the city, from Bovisa to Leonardo campus.

Our racing team did a great performance, running together with a smile as they already do on our IT projects. We are also pleased that our contribution supported the scholarship program of Politecnico di Milano.

You can find some finish line celebrating moments in the gallery below.

Well done Movirians!

On Your Mark_1
On Your Mark_1
On Your Mark_2
On Your Mark_2
Get Set_1
Get Set_1
Get Set_2
Get Set_2
Finish Line_1
Finish Line_1
Finish Line_2
Finish Line_2

Splunk and Moviri

Driving Italian Operational intelligence at UniCredit, Yoox/Net-A-Porter & Saipem

SplunkLiveMilanLast week we ran SplunkLive! Italy in Milan and Rome. I was lucky enough to be in Milan and spend some time with the Splunk team but also one of our key partners, Moviri. We’ve been working with Moviri for many years and together we have delivered some outstanding examples of Operational Intelligence using machine data. Moviri is a leader in IT optimization in Italy, focusing on security, analytics, and monitoring operations. The customer speakers in Milan were UniCredit, Yoox/Net-A-Porter and Saipem. UniCredit presented their excellent story on delivering IT Operational Analytics, Yoox presented real-time security intelligence and Saipem presented on how they use the platform for multiple use cases in Oil and Gas. All three customers have gained significant business benefit from working with Moviri and Splunk to find the value in their machine data:


First up was UniCredit (their case study can be found here) who index 2.5TB of data a day, which is around 8bn events. This real-time data comes from over 180 different sources. Together with Moviri, UniCredit has built out an Operational Intelligence capability to deliver and optimize business analytics, application delivery, IT Operational Analytics (ITOA) and accounting. The UniCredit team describes Splunk as a data engine for IT and the bank. They’ve even gone as far as to replace Excel spreadsheets with interactive Splunk dashboards. My favourite quote of the day was Stefano from UniCredit stating “with Splunk you can see the forest AND the trees.” That sounded even better in Italian than in English.


Straight after UniCredit we demonstrated the power of Splunk collecting mobile data with our “Shake” demo (we hit 100,000 phone shakes per second).

— Matt Davies (@mattdavies_uk) April 5, 2016

After a break for some most excellent Italian espresso, we were straight into Saipem and how, together with Moviri’s expertise, they are using the Splunk platform to drive value from the same machine data across multiple use cases.


Saipem has 114 remote sites, 46 vessels, 3000 servers (of which 85% are virtual), 90 satellite links, 50 VOIP call managers and 300 videoconference endpoints (that works out at around 5 petabytes of data generated per day). Saipem collects machine data from its network, endpoints, IT infrastructure and servers. The full presentation is below but they spoke about a single, real-time dashboard for security monitoring showing infrastructure and application status together with user categorization. They also presented another security dashboard that shows every pillar of their security architecture, highlighting anomaly detection and predictive analysis. From an IT Operations perspective, the Saipem team is doing some equally impressive things with their machine data. They’ve built a CMDB app on Splunk to be able to browse their IT infrastructure for device geolocation and worldwide control. They’ve then extended this into software inventory, license utilization and economics analytics. Saipem has a single dashboard for all of their monitoring alerts but are also monitoring application availability for ISO27001 compliance.



Last and by no means least was Yoox/Net-A-Porter. If you’ve ever shopped online with Yoox or Net-A-Porter – you’re not alone. They process an order every 4 seconds from over 180 countries with data centers in the US, UK, Italy, China, Hong Kong and Japan. This equated to over 27 million customers and 7 million orders a year. They power a number of the world’s leading fashion brands online such as Armani, D&G, Moncler, Valentino etc. Needless to say, ensuring cybersecurity and preventing attacks is key. Yoox presented how the company has moved from a technology-oriented approach to security to an information-oriented approach by using machine data. From forensic investigation and risk management to pattern recognition and monitoring the activity of a potential attacker, Yoox gave some great advice on how to use Splunk for real-time security intelligence and how to deliver context-aware security information.


Thank you everyone who came to SplunkLive! Milan and thank you to Moviri for ensuring such wonderful customers got so much value from their machine data and Operational Intelligence. You can find out more about the Moviri and Splunk relationship here.

If you’re interested in joining us at a SplunkLive! somewhere in the US, EMEA or APAC – you can find out the nearest one to you here There’s also lots of great content and previous SplunkLive! presentations if you want to catch up with any of the other customer presentations over the last year or so.


Hopefully see you at a SplunkLive! soon…


[Blog post courtesy of Matt Davies, posted on Splunk Blog on April 11, 2016]

Performance Data Reporting – Velocity Amsterdam







In this post, I’ll go through some interesting hints around the “performance data reporting”. Even if this is not a fancy or trending topic the solutions proposed address issues that are quite common (and often underestimated) for most performance engineer. Due to the increase of complexity, data sources and therefore KPI over last years, to assess or just to monitor a service (web or mobile application) became a nightmare: find the “rotten apple” is definitely not an easy task.

The two speeches that I picked-up provide different point of view to the “performance data reporting”. From one side there is the pure theoretical & mathematical approach provided by Heinrich Hartmann (Chief Data Scientist at Circonus – @heinrichhartman) in Statistics for Engineers. On the other side, we have the customer centric view offered by Simon Hearne (Senior web performance technical consultant at NCC Group – @simonhearne) in Beyond the waterfall – meaningful web performance visualizations.

One of the most interesting step of the Heinrich speech has been on a quite common problem: how can we provide a synthetic view of the available data without losing relevant information? Or, as he more accurately said – given a bunch of data points how can we:

  • characterize the distribution in one or two values;
  • have a characterization robust to outliers.

The following charts provide a clear example to this kind of problem: peak erosion caused by aggregation.

1st graph2nd Graph








In the two graph, the same peak is shown with height 0.08 and 0.03 due to the aggregation applied to chart the same data over different time spans.


Two the solutions presented by Heinrich:

1- Histogram Aggregation

3rd Graph




2- Max Aggregation

4th Graph





A second interesting hint provided by the data scientist is about the use and abuse of the standard deviation as typical displacement from the mean value. Std. dev. is popular because everybody learns about it at school and it has extremely nice mathematical properties as:

  • 68% of data falls within 1 std-dev of the mean;
  • 95% falls within 2 std-dev of the mean;
  • 99.7 falls within 3 std-dev of the mean.

Problem is “this is utter nonsense” since all these properties are true only for normally distributed data! When was the last time that you check about your data distribution? Moreover std. dev. is definitely not good to measure outliers.

So how can we represent the displacement from the mean value? Heinrich suggest to keep in mind that we have other options… do you know the mean abs. dev.?

EDIT 01/27/2016: As suggested by Heinrich Hartmann in the comments,  the best alternative to std. deviation measures are provided by quantiles (e.g. 99%-quantile) or quantile-based measures like the inter quartile range (span between 75% and 25% percentile).


As anticipated, the speech from Simon Hearne, provides a more customer centric approach, based on the assumption that as performance consultant: our job is to find the best visualizations to support our story; in order to present and share our findings with not technical people in an easy and understandable way.

The following chart provides a Simons analysis of the common data visualization approaches for web performance data.


5th Graph






In his opinion what are we missing is an intuitive way to provide live info about the performance of a whole site.

His solution is the “rum wall” (following chart), a data visualization based on the common google analytics data. Each box of the wall represents a site’s page: the length of the box is the page exit rate, the height is the page views count, while the color is given by the relative performances (resp. time increases from green to red).


6th Graph







A “rum wall” is hence able to show if and where you have to focus your analysis: the page linked to a big red box has for sure a problem!

If you use google analytics in your site you can try the rum wall using the following link: …. but don’t forget to thanks Simon for sharing his ideas and tools!

Attend the Velocity 2015 conference in Amsterdam has been an amazing experience. In just 3 days I collected tons of information and ideas directly from the most innovative and smart people active on topics like web operations, performance and DevOps. If you want to build & deliver sites, apps and services that are fast, scalable, resilient, and highly available to be at the Velocity conference is a must!

Moviri at Velocity Conference 2015 – (Part II)



Build Resilient System at Scale

(Here you can find the 1st part of the post)

There were so many interesting sessions that I wished I was able to travel across space and time to attend them all, but I’m not quite there yet, so I had to pick some. I mostly focused on sessions in the Performance and Metrics & Monitoring categories and would like to spend few words about those I enjoyed the most.

  • Extreme web performance for mobile devices by Maximiliano Firtman (@firt). I totally agree with him on “responsive design” is a mean and not the end goal for user experience. I believe any of us has at least once used a awesome-looking website with terrible performance, and I also believe that the overall experience was unsatisfactory for the majority of us. He also gave very convincing numbers about how complex is to have consistent performance given the extreme diversity in mobile device configurations.
  • Measuring the performance of single page web applications by Nic Jansma (@nicj) and Philip Tellis (@bluesmoon). Frameworks are nice and speed up coding, custom framework are even nicer because grant total control, but can turn into a nightmare when it come to troubleshooting performance problems. Especially when the framework you’ve coded against override the standard navigation timing and resource timing API and your monitoring tool is ineffective and leaves you in the dark.
  • Building real-time metrics pipelines by Samantha Quiñones (@ieatkillerbees). Publicly stating you’ve failed is never easy, and saying you failed three times is even harder, unless you understand the meaning behind “fail fast, fail cheap” mantra. She understands it very well and now her system is live, meets performance expectation, and most importantly generate business value for her company.
  • Alert overload: How to adopt a microservices architecture without being overwhelmed with noise by Sarah Wells (@sarahjwells). She definitely is not afraid of the (in)famous “microservices deathstar” (simply google it for some examples), and not because she’s a Jedi (well, maybe she is) but because she defined and thoroughly executed a strategy to address the challenges of monitoring such architectures.

As a Movirian, Velocity Conference is a great place where to learn from peers, to bring them your experience from successful projects and to have fun.